Terms and Conditions
By purchasing from illustrado shop you are automatically agreeing to the Terms and Conditions as laid out below.
No shipping fees.
illustrado shop Boutique holds no responsibility for being supplied with an incorrect posting address. Redelivery will be at the cost of the customer.
All national or international orders are sent with Postnord or Dhl.
Orders are usually sent on Mondays and Thursdays.
On very rare occasion, overseas shipments may be subject to import duties and tax. Additional charges must be at the customer’s expense. illustrado shop has no control over these charges and accepts no responsibility for any additional overseas costs.
Illustrations are printed on demand. Please allow 3 days before shipping.
The color of the printed posters may vary slightly from that of the screen.
Delivery unframed, safely rolled in a resistant tube cardbox.
DAMAGES, LOSS & REFUNDS
If the product is received damaged in the post, illustrado shop must be notified immediately by the customer who will need to retain the product and packing. illustrado shop will contact the delivery service who will be responsible for addressing and compensating the damage claim. The damaged product must not be sent back to illustrado shop.
All orders are double checked before posting and will not be sent with any defects. illustrado shop is not responsible for any damages incurred by mail. Once the product has been dispatched to the delivery service by the seller, the risk of loss passes to the customer.
Products may be returned if the customer notifies illustrado shop via email within 5 days of receipt of product. Products must be returned undamaged and in the state in which they were sent. The customer is responsible for ensuring correct packing of the product and using appropriate postal and recorded delivery methods with relevant insurance cover in place.
illustrado shop is not responsible for the loss or damage of any returned product. Upon satisfactory receipt of the returned goods to illustrado shop, we will refund the money earned to the buyer. illustrado shop will aim to refund the buyers payment within 7 days minus the costs of initial shipping and packing charges.
The customer is liable for the return carriage costs.
COPYRIGHT AGREEMENT / LEGAL INFORMATION
Copyright of the images is retained in perpetuity by the artist and they may not be reproduced in any context or media digital or analogue. Any unauthorised reproduction will result in legal proceedings.